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Insurance Solutions

6265 Rivers Ave, North Charleston
SC 29406

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Homeowner Claim Checklist

At South Carolina Federal Insurance Solutions, we are in the business of helping our clients have peace of mind when dealing with the perils of life. We understand how overwhelming circumstances can be when you have a homeowners insurance claim. Whether a severe storm has damaged your home, a barbeque grill incident has injured a guest, an intruder has broken into your home, or another unfortunate situation has occurred, you need to file an insurance claim to get things back in order. We can help guide you through this process. So, what is your responsibility to get the ball rolling and get you and your family the help you deserve?

Steps to Take When Starting a Property Claim

After an incident where a claim needs to be filed, here are some helpful steps to begin the process:

  • First and foremost, make sure your family is safe. If a crime was committed, report it to law enforcement immediately. Then, make any quick, temporary repairs that may be necessary to secure your property from further damage or theft, such as boarding up windows and doors. Save your receipts for reimbursement. Make a list of a damaged or missing items and any other details of the incident for your insurance company.
  • As soon as possible, contact your insurance company directly to report a claim. Click here for a list of websites and phone numbers. If you have trouble finding a this information, give us a call at (833) 359-0725.
  • Gather receipts or valuation records that may be useful when determining the outcome of your claim. Provide video or photos of the damage. Ask how long the process will take and if you need to get estimates for repairs in the meantime. Keep any receipts for lodging, food, fuel, or pet boarding if you were unable to stay in your residence.
  • Return any claims forms or requests for information promptly. This will help avoid possible delays in the process, which could greatly inconvenience you and your family.
  • An insurance adjuster will review your insurance policy and determine what deductibles that may apply and if there are any limits on what will be paid. Be available to talk or meet with your adjuster. The sooner your inspector can assess the damage, the quicker your claim can be processed.

Any Questions or Concerns

If you have other questions or concerns about the homeowner’s claim process, our experienced insurance advisors are ready to help. Call us at (833) 359-0725.

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